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Privacy Policy

Last Updated: March 1, 2026

1. Introduction

The Taskforge ("Company," "we," "our," or "us") is committed to protecting your personal data in accordance with the Nigeria Data Protection Act 2023 (NDPA) and all applicable laws of the Federal Republic of Nigeria.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data when you access or use our website, mobile applications, and related services (collectively, the "Service").

By using Taskforge, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller Information

The Taskforge is a company registered under the Companies and Allied Matters Act (CAMA) of Nigeria. For the purposes of the Nigeria Data Protection Act 2023, The Taskforge acts as a Data Controller and, where applicable, a Data Processor.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data – full name, username, date of birth, gender
  • Contact Data – email address, phone number, residential or business address
  • Account Data – login credentials, profile information, preferences
  • Transaction Data – billing details, payment information, transaction history
  • Technical Data – IP address, device type, browser type, operating system
  • Usage Data – interactions with the platform, activity logs
  • Communication Data – support requests, messages, feedback
  • Verification Data – government-issued identification where legally required

Note: We do not knowingly collect personal data from individuals under the age of 18.

4. Lawful Basis for Processing

In compliance with Section 24 of the NDPA 2023, we process personal data based on one or more of the following lawful bases:

  • Consent – where you have provided clear and explicit consent
  • Contractual Necessity – where processing is necessary to perform a contract with you
  • Legal Obligation – where processing is required by Nigerian law or regulation
  • Legitimate Interest – where processing is necessary for our legitimate business interests and does not override your fundamental rights

Where processing is based on consent, you may withdraw your consent at any time.

5. How We Use Your Personal Data

We use your personal data to:

  • Provide, operate, and maintain the Service
  • Create and manage user accounts
  • Process payments and transactions
  • Communicate service-related updates
  • Provide customer support
  • Improve platform performance and user experience
  • Prevent fraud and unauthorized activities
  • Comply with legal and regulatory obligations

The Taskforge does not sell personal data to third parties.

6. Data Sharing and Disclosure

We may share your personal data with:

  • Payment processors and financial institutions
  • Cloud hosting and IT infrastructure providers
  • Professional advisors such as lawyers and auditors
  • Regulatory authorities and law enforcement agencies when legally required
  • Service providers necessary for platform functionality

All third parties are contractually obligated to protect personal data in accordance with applicable data protection standards.

7. International Data Transfers

Where personal data is transferred outside Nigeria, we ensure that:

  • The receiving country provides an adequate level of data protection; or
  • Appropriate safeguards such as contractual agreements are in place; or
  • You have explicitly consented to the transfer

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with statutory, tax, and regulatory obligations
  • Resolve disputes and enforce agreements

When personal data is no longer required, it will be securely deleted or anonymized.

9. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include encryption, secure servers, restricted access controls, and routine security monitoring.

While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

10. Your Rights Under the NDPA 2023

Under the Nigeria Data Protection Act 2023, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data
  • Object to or restrict processing in certain circumstances
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise your rights, contact us at support@thetaskforge.co. We may require identity verification before processing certain requests.

11. Automated Decision-Making

Where automated processing significantly affects you, you have the right to request human review and to contest the decision.

12. Cookies and Tracking Technologies

The Taskforge uses cookies and similar technologies to enhance user experience, analyze platform usage, and improve our services.

You may manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the Service.

13. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Nigeria Data Protection Commission and affected individuals in accordance with the NDPA 2023.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

15. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact: support@thetaskforge.co

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